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Business Accessibility

Accessibility Is Good Business

As our population in New Trier Township continues to grow, it is estimated that almost one in ten people will live with some functional limitation – and their ranks are growing rapidly as our population ages. The discretionary spending power of people with disabilities is growing, too. Nationwide it amounts to more than $175 billion.
Are you missing out on the potential business of these customers and clients?

It doesn’t have to be expensive to become accessible.

Disability takes many forms – from mobility impairments to vision or hearing problems, from developmental disabilities to mental illness. Similarly, accessibility takes a variety of forms, many of which you can implement at little or no cost.

It costs virtually nothing to ensure that your staff communicates appropriately with every customer, welcoming them along with their family members and service animals. Word will spread, and you’ll win the loyalty of appreciative customers. That’s good business!


View this informative Power Point presentation or download a PDF explaining the accessibility requirements for small businesses and the tax credits available to help you meet them.

You’ll find many more tips for making your business accessible at these sites:

Great Lakes ADA Center
A resource offering information, training, and assistance to help you comply with the Americans with Disabilities Act.
"ADA Guide for Small Businesses"
An overview of ADA requirements from the U.S. Small Business Administration.
"Reaching Out to Customers with Disabilities"
An online ADA course for businesses.
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