Mobility Access

Mobility Access is a township service allowing people with mobility challenges to travel where they need to go, whether it’s to life-essential appointments or social and recreational events.

The service is available Monday through Friday from 8 a.m. to 5 p.m. Prior to using the service, riders are required to register with the Township and provide a doctor’s certification of eligibility. All riders will receive a discounted fare. Upon providing proof of income, residents with household income under $50,000 will be eligible for a 75% discount.

Chevrolet Van

How To Apply For Services

Applicants are asked to complete an application, which requires proof of residency and a certification of eligibility from a physician. All Township residents will receive a 25% discount on rides. Residents with a household income of less than $50,000 are eligible for a 75% fare reduction. To qualify for this reduction, an applicant must submit a recent income tax statement or SSDI award letter. 

Applications are reviewed by the Social Services Administrator and are strictly confidential. As a convenience, you may download these forms in advance, have your physician sign them and bring them to the Township Office. The office is open Monday through Friday from 9 a.m. until 5 p.m.

How to use Mobility Access

Before using Mobility Access, an eligible person must complete an application and register with the Township. All Township residents will receive a 25% discount on rides. Residents with a household income of less than $50,000 are eligible for a 75% fare reduction. To qualify for this reduction, an applicant must submit a recent income tax statement or SSDI award letter. Applications are reviewed by the Social Services Administrator and are strictly confidential.

Registered riders can call our program provider the Council on Jewish Elderly/Senior Life (CJE) at 773-508-1300 to schedule trips 24 hours to two months in advance. Since scheduling is on a first come, first served basis, riders are urged to schedule as far in advance as possible. 

Fees

When arranging for a trip, the rider will be asked the pickup location and destination. At that time, the rider will be informed of cost of the trip based on the distance traveled and level of subsidy.

Qualified RIDER INCOME UNDER $50,000

Fee Zone 1 (0 - 3 Miles)
Zone 2 (4 - 12 Miles)
Zone 3 (12-20 Miles)
Total Cost - One-Way $45.00 $56.00 $102.00
Township Subsidy 75% $33.75 $42.00 $76.50
Final Rider Cost $11.25 $14.00 $25.50

Qualified Rider Income ABOVE $50,000

Medical Appointment Services
Fee Zone 1 (0 - 3 Miles)
Zone 2 (4 - 12 Miles) Zone 3 (12-20 Miles)
Total Cost- One- Way $45.00 $56.00 $102.00
Township Subsidy 25% $11.25 $14.00 $25.50
Final Rider Cost $33.75 $42.00 $76.50

Payment

Payment is due at the time of service. Cash, checks or credit cards (Visa, MasterCard or American Express) are accepted for payment. Trained drivers can assist passengers in boarding and alighting vehicles specially designed to accommodate the mobility impaired. Riders should be ready to travel 10 minutes prior to their scheduled pick up time. Drivers will wait a maximum of 5 minutes after a scheduled pick up time.

Service Hours

There is no limit on medical related rides; however, there is a limit of 4 round trips (or 8 rides) per month for non-medical appointments. The service operates Monday through Friday from 8 a.m. until 5 p.m. The rates apply only to rides on Monday through Friday from 8 a.m. until 5 p.m. Service may be available before 8 a.m. and after 5 p.m. or on weekends at a rate of $49 per hour, with a 4 hour minimum charge. Such rides are at the discretion of the Council On Jewish Edlerly/Senior Life (CJE) and advance reservations are required.

Cancellations

There is no cancellation fee, but CJE strongly encourages users to do so well in advance

Further Information

Mobility Access is a pilot program in collaboration with the Council On Jewish Edlerly/Senior Life (CJE) that was launched in March 2012. Download the Mobility Access Fact Sheet (PDF) or contact:

Brian Leverenz, Community Services Administrator
Phone: 847-446-8203
Email Brian Leverenz